This policy covers delivery of e-commerce marketplace orders on Mizicart. Shipping is arranged by the seller or by Mizicart-facilitated logistics, as shown at checkout and on your order screen.
Estimated delivery dates (ETAs) on product, cart, and checkout screens are estimates, not hard guarantees. They depend on:
Delays can happen due to weather, festivals, courier congestion, strikes, or an incomplete / incorrect address. Track live status from Orders in the app. If an order is unreasonably late, contact support from the order or Grievance flow.
If your pin code is not serviceable for a seller, checkout will block the order or show alternatives. Update your delivery address before you pay.
On standard orders the courier amount is included in the product price. It is not a second bill. A separate delivery line appears only when checkout shows one, such as quick delivery. Platform fee and payment handling, when charged, appear in the price breakdown. GST is shown on the tax invoice.
If delivery fails because of a wrong address, unreachable phone, or repeated absence, the courier or seller reattempt / return-to-seller rules apply. Extra attempts may involve charges that support will explain for that order.
Refund & Return Policy · Terms of Use
Last updated: September 2026
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